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Wednesday, August 21, 2019

Media statements

/ Categories: PTA News

Perth rail passengers remain most satisfied for sixth consecutive time

Perth has again been ranked as having Australia's best metropolitan train system by independent national pollster Canstar Blue.

Transperth has taken out the top gong in the City Trains category - which pits the Brisbane, Sydney, Melbourne, Adelaide and Perth urban rail networks against one another to find who has the most satisfied customers - for the sixth time in the survey's succession. 

Transperth was given five-star ratings - the highest possible - in the overall satisfaction, service reliability, timetabling, trip comfort, cleanliness and ticketing system categories. 

Adelaide Metro came in second, with one five-star rating and seven four-star ratings. 

The win coincides with the launch of the $1.25 million Transperth patronage campaign, aimed at attracting more people to the public transport network by encouraging motorists to take a break from driving, by taking a Transperth bus or train.

More information about the survey can be found on the Canstar Blue website.

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