Priorities and performance
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Wednesday, 11 December 2024

Priorities and performance

The PTA delivers public transport services seven days a week and, in some cases, up to 24 hours a day

Here you can find out how we are performing against State Government goals and our key result areas.

Strategic Plan

Our strategy for achieving desired outcomes and State Government goals

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Rail Growth Plan

Our response to the forecast population and patronage growth

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Annual reports

Take a closer look at our performance and achievements

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Transport performance

Patronage, reliability and customer satisfaction data are indicators of our success

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Customer service

Customer service is central to how we operate

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Infrastructure delivery

Designing, building and maintaining public transport infrastructure

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The PTA acknowledges Traditional Owners of Country throughout Australia and recognises  the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.   

Aboriginal and Torres Strait Islander people are advised that this site may contain images or names of people who are deceased.

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