Bus Incidents
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Sunday, December 3, 2023

Bus Incidents

We monitor instances of crime and anti-social behaviour across our network to ensure strategic and relevant systems and procedures are implemented to keep everyone on our network safe

The Public Transport Authority has a zero-tolerance approach to violent or antisocial behaviour on our bus network; the personal safety and security of everyone – passengers and staff – on our system is paramount. We invest heavily in ensuring our network is as safe as possible for the people who use it, and pride ourselves on offering the best security system on public transport in Australia.

Our bus and train stations are designed with passenger security in mind, and all have high-level lighting. All major stations are staffed, with a particular emphasis on security after 3pm.

We have thousands of CCTV cameras across our network, on fixed infrastructure as well as inside buses and railcars. Footage from all train and bus stations (including car parks and bike shelters) is monitored at our CMR (central monitoring room), a state-of-the-art facility which is manned 24 hours a day, seven days a week. Footage from railcars and buses is recorded and available for use if needed.

A fleet of 32 patrol cars (ten operated by transit officers covering the rail system, and 22 operated by contracted security officers covering the bus and ferry systems) provides a fast and effective response to any incidents of antisocial behaviour.

All buses have dash-mounted duress alarms, integrating with the bus radio system and SmartRider to provide GPS tracking. Buses with an active duress alarm are tracked in real time by their depot and the CMR, improving the on-road safety of our bus drivers as well as customers.

The following figures are based on bus driver reports.

Alcohol / Drugs Assault ASB* Graffiti Rock / Projectile Theft Vandalism VOB* Weapons Total
2021-22 381 338 832 33 856 145 177 42 38 2842
2020-21 258 284 697 38 713 100 188 57 56 2391
2019-20 224 349 760 43 917 177 199 45 43 2757
2018-19 182 268 539 60 989 196 92 25 23 2374
2017-18 147 215 489 101 1355 137 107 32 27 2610
2016-17 132 178 399 106 710 159 127 40 36 1887
2015-16 138 130 488 254 797 129 308 33 28 2305


ASB: Anti-Social Behaviour

VOB: Violent/Offensive Behaviour

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We pay our respects to all members of the Aboriginal communities and to Elders past, present and emerging; and commit to building a brighter future together.

Aboriginal and Torres Strait Islander people are advised that this site may contain images or names of people who are deceased.

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