Transit Officer recruitment
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Saturday, 25 May 2024

Transit Officer recruitment

Make a difference in your community – become a Transit Officer with the Public Transport Authority

Transit Officers

Looking for a career change? Become a Transit Officer and join the team that is dedicated to making travelling on public transport safe for all passengers.

We are looking for women and men with strong customer service skills and a passion for making a positive impact in their community.  As a new recruit, you will receive complete training in the role of Transit Officer and become a part of the Transperth Train Operations division.

Our Transit Officers are known for their excellent problem-solving and listening skills, and their ability to remain calm in challenging situations. They are responsible for ensuring the safety and security of our passengers, with a focus on providing exceptional customer service.

This is a challenging and often demanding role, but the rewards are great. You will be a part of a large and dynamic team working in various locations across the metropolitan rail network. Join us in making a difference. 
 

What's in it for me?

You will receive full training, an attractive remuneration package, five weeks annual leave, shift work with regular start and finish times, full uniforms, access to an on-site gym and opportunities for career advancement.

More information is available in the Transit Officer Information booklet.

 Your application

All transit officer intakes and job vacancies are advertised on our current opportunities page.

You may be required to address selection criteria and provide a comprehensive resume including two work related referees.

Applications are submitted online via the current opportunities page, and will not be accepted after the closing time specified in the advertisement.

 

 Shortlisting
The selection panel will read through all submitted applications and assess against the work related requirements stated in the job advert. The panel will shortlist those who are competitive against these requirements.
 Physical tests

Following the Shortlisting stage, applicants will be invited to attend a session that tests their physical fitness for the role.

 
Physical testing for Transit Officers involves seven tests:

 

  1. Shuttle Run: Beep Test
  • Purpose:
    • The purpose of this test is to measure the candidate’s ability to respond to critical incidents on time, including the requirement to run up to level 5.1. 
  • Instruction:
    • Two markers are placed 20 metres apart with candidates needing to run back and forth between the markers as indicated by an audio cue. Speed gradually increases until candidates are unable to keep pace.

2. Stairs: Step Up & Down x20 L&R Leg (20cm Step)

  • Purpose:
    • To assess the candidate’s ability to ascend and descend stairs.
  • Instruction:
    • The candidate will ascend and descend 2 flights of stairs. If stairs are not available, step up and down a 20cm step, leading x10 times with L leg & then repeat x10 times with R leg.

3. Kneeling: Standing ➔ Kneeling ➔ Standing

  • Purpose:
    • The purpose of this test is to assess a candidate’s capacity to perform tasks while kneeling. 
  • Instruction:
    • The candidate will need to adopt a kneeling position, then stand up and then return to kneeling. Repeat 5 times.

 4. Sustained Grip, Carry, and Lift: 20kg Aqua Bag over 15m 

  • Purpose:
    • Assess the candidate’s ability to complete a dynamic lift and carry.
  • Instruction:
    • The candidate will be Instructed to lift the aqua bag (20kg) from the floor. Carry the aqua bag over 15m, lift it overhead, and then place it back on the ground.

5. Drag: 50kg Mannequin over 15m

  • Purpose:
    • The purpose of this test is to assess dynamic pulling strength and capacity e.g., moving non-compliant detainees. 
  • Instruction:
    • The candidate will be instructed to correctly grip and drag the 50kg Mannequin from start to finish with no stoppages or drops. The test comprises dragging the Mannequin through with a 180-degree turn, over a 10-metre straight, negotiating a 90-degree left or right turn, and a further 5-metre straight.

6. Sustained Pinch Test: Pinch and hold for 5 seconds.

  • Purpose:
    • The purpose of this test is to assess pinch grip strength and ability to operate handcuffs and grip keys.
  • Instruction:
    • The candidate must sustain a pinch grip of greater than 7kg for 5 seconds, gripping the dynamometer using the index finger and thumb. Repeat with the other hand.

7. Prolonged Standing: Standing for 2 hours

  • Purpose:
    • The purpose of this test is to assess tolerance for standing over a prolonged period.
  • Instruction:
    • The candidate will be instructed that there is a prolonged standing component to their testing as it is a large component of the Transit Officer role. Once the testing process has begun, the candidate is to remain standing throughout the functional assessment, or until a finish time is communicated.
 Online aptitude tests

The PTA uses aptitude tests to assist in identifying applicants who are suitable for the role of a Transit Officer. The tests are designed to specifically measure skills relevant to the transport industry and relate to the duties of the role.

Please note: this is undertaken in a classroom environment and applicants are required to attend in person.


 Integrity check
This may include investigations into suspensions from employment, past employment records and performance, workers compensation and pending criminal charges. These screenings may be undertaken at any time throughout the recruitment process.


 Interviews
Applicants who progress to this stage will be invited to attend an interview and bring a copy of their current National Police Certificate. Referee checks will be conducted by the panel at this stage.



 Online psychometric assessment
This is a series of psychometric assessments that provide information about a person’s mental agility and personality characteristics. Links to the online assessments will be sent to you via email.


 Medical clearance (psychological and medical)
All PTA employees are required to undergo medical assessments. A one-on-one interview with a psychologist will be conducted to further assess suitability. A physical medical assessment will also be completed, this includes a medical history questionnaire.


 Notification
Successful and unsuccessful applicants will be notified by email at the conclusion of each stage of the process. Those successful at the end of the process will be placed into a pool, which will remain open for a period of 12 months.



 Induction and training

Successful applicants will commence training course (up to 15 weeks) which includes both coursework and practical training, as well as on-the-job experience. The training must be successfully completed before becoming a fully operational Transit Officer.



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We pay our respects to all members of the Aboriginal communities and to Elders past, present and emerging; and commit to building a brighter future together.

Aboriginal and Torres Strait Islander people are advised that this site may contain images or names of people who are deceased.

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