Looking for a career change?
Become a Transit Officer and join the team that is dedicated to making travelling on public transport safe for all passengers.
We are looking for women and men with strong customer service skills and a passion for making a positive impact in their community. As a new recruit, you will receive complete training in the role of Transit Officer and become a part of the Transperth Train Operations division.
Our Transit Officers are known for their excellent problem-solving and listening skills, and their ability to remain calm in challenging situations. They are responsible for ensuring the safety and security of our passengers, with a focus on providing exceptional customer service.
This is a challenging and often demanding role, but the rewards are great. You will be a part of a large and dynamic team working in various locations across the metropolitan rail network. Join us in making a difference.
What's in it for me?
You will receive full training, an attractive remuneration package, five weeks annual leave, shift work with regular start and finish times, full uniforms, access to an on-site gym and opportunities for career advancement.
More information is available in the Transit Officer Information booklet.
Frequently asked questions
How do the rosters work?
Transit Officer is an operational role that follows a drop-down roster with shift work as follows - 8 x 10-hour shifts per fortnight, with longer shifts on Friday and Saturday due to later train running. Shift extensions to accomodate later trains are paid at overtime rates. Afternoon shifts are generally 3pm - 1am: day shifts are 5am-3pm; 2 x night shifts from 7.30pm - 5.30am. You get six days off a fortnight and can do unlimited mutually agreed shift swaps, as well as the opportunity to do overtime.
How long is the training?
PTA Transit Officer training consists of a comprehensive 14-week program that provides you with a Cert III in Security Operations, plus all the tools and guidance to be a Transit Officer. Most of the training is conducted at Guildford Training Facility, which is situated next to Guildford Train Station.
What is the salary?
The salary range is $1,254.30 - $1,619.90 per week, plus shift penalties and 11.5% superannuation per annum.
What is the leave entitlement?
As a Transit Officer you are entitled to five weeks annual leave, as well as 13 weeks long service leave after 10 years, then subsequently after every 7 years.
What are the career progression opportunities?
For Transit Officers the opportunities for career progression include Senior Transit Officers, Transit (line) Supervisors and many other roles across the PTA, not just within the Security Services branch.
What location will I be working from?
Following your graduation from the training program you will be allocated to a line/depot dependant on current vacancies. During training you can nominate your preferred line/depot and will be placed on a list to transfer to that location, should there be no current vacancies available at your preferred location.