Behind-the-scenes look at what it takes to be a transit officer

It’s not be an easy job, but the PTA’s transit officers (TOs) play a crucial role in keeping passengers safe on our public transport network.

As challenging as the role may be, it also offers real rewards, as shown in the latest TO recruitment video.

With backgrounds which include the Navy, Air Force, hospitality and manufacturing experience, each TO featured in the video explains their reasons for joining and what they enjoy most about the job.

Though the individual reasons are unique, a common theme is the desire to help people and be of service to the community.

The PTA has about 340 TOs, transit supervisors and shift commanders – more than ever before – but is seeking more. As the public transport network expands with the Forrestfield-Airport Link, Thornlie-Cockburn Link and Yanchep Rail Extension projects, so too does the need for TOs.

“We are continually looking to expand our transit officer ranks,” PTA spokesperson David Hynes said.

During the most recent TO application period in June, more than 660 people applied for a position, with 26 eventually selected to undertake the training.

It takes about six months from the initial application through a series of tests and classroom, field and on-the-job training before they are fully qualified, with two intakes held each year.

The 13-week course provides recruits with training in customer service, occupational health and safety, communications, law, managing conflict, safe working around the railway and other operational requirements.

Successful graduates receive a Certificate III in Security Operations.

Transit officer applications open on December 7.

For more information visit the Transit Officer recruitment page on the PTA website.