Escalator Maintenance Program

PUG and EQ escalator update

Work is now complete on nine escalators at Perth Underground and Elizabeth Quay stations. The essential maintenance and service works was part of the escalator maintenance program. Perth Underground Station had four lifts serviced, and Elizabeth Quay Station had five escalators serviced.

Each escalator at Perth Underground took approximately five days to complete, except for Elizabeth Quay where both escalators need to be closed simultaneously resulting in an expected ten day closure.

Elizabeth Quay Station schedule of works

Escalator 3: October 7 – October 11
Escalator 4 and 5: November 10 – November 24
Escalators 1 and 2: November 24 – December 8

Perth Underground Station schedule of works

Escalator 5: October 20 – October 27
Escalator 4: October 27 – November 3
Escalator 3: November 3 – November 10

To minimise disruption to passengers the works have been staged so that only one escalator is replaced at a time, keeping access via stairs, remaining escalators and/or lifts.

Hoarding will be in place the night before each scheduled closure to ensure the safety of our patrons.

The full service program is expected to be complete by early December 2019.

For passenger information please visit the Transperth website. Should you require special assistance at the station, please call our Customer Service team on 1800 800 022 an hour before you intend to travel.

For more information email projects@pta.wa.gov.au.

Joondalup Line escalator update

A number of escalators along the Joondalup Line are out of service due to ongoing mechanical and maintenance issues. We have come to an agreement with the manufacturer to perform essential maintenance and repair works to rectify these ongoing issues.

These works will prioritise the currently unavailable escalators at Whitfords, Warwick and Stirling stations. These escalators have been unavailable for a significant amount of time due to the need to replace a critical part, which is now possible.

Work is underway at Whitfords, Warwick and Stirling stations with all expected to be complete early 2020.

Once the above escalators are operational additional maintennce will be undertaken at the following stations:

Glendalough
Joondalup
Whitfords
Warwick
Stirling
Perth Station - Platform 5

Each station will have one escalator unavailable at a time, with these works expected to take approximately two months per escalator to complete. At each station there are stairs and at least one lift available as alternatives.

Mobility or vision impaired passengers can call 1800 800 022 at least an hour in advance if they require special assistance.

These works are expected to be complete mid-2021.

We appreciate your patience and apologise for the inconvenience.

For more information email projects@pta.wa.gov.au, or call 13 62 13.

Joondalup
PUG AND EQ