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Sunday, 24 September 2017

Accessible travel

We endeavour to provide public transport services that are accessible for every member of the community

Accessible services

Improving the accessibility of transport infrastructure not only benefits people with disabilities but also parents with prams, people carrying luggage, people with injuries and seniors.

The PTA is currently undertaking a five year review of the Disability Access and Inclusion Plan (DAIP) for 2012-2017.  The DAIP aims to ensure that people with disabilities have the same opportunity as other people to access public transport services, information and facilities of the PTA. 

To help guide the way our services are planned and delivered, we are inviting individuals and organisations to provide feedback and comments via email: or phone: 9326 3968 or 9326 2651.

Please click on the links below to view a copy of the DAIP. Alternative formats are available on request via the above details.

The closing date for feedback is 17 August 2017.

Accessibility Policy

Our Accessibility Policy outlines how the PTA shall, as far as reasonably practical, provide public passenger transport services and facilities that are accessible to all passengers.

Disability Access and Inclusion Plan

The actions described in our Disability Access and Inclusion Plan 2012-2017 (DAIP) demonstrates our commitment to providing a high-level of independence for all passengers.

Highlights of the DAIP 2012-2017 includes the continued roll-out of the station upgrade program, the purchase of low-floor accessible buses and the expansion of the Transperth rail network.

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    Accessibility improvements


    For metropolitan passengers

    Transperth’s bus and train stations have been progressively upgraded to improve accessibility. Works have included installation of tactile ground-surface indicators, access ramps, handrails, high-visibility colour-contrast painting, lighting, pedestrian pathways, facilities and signage.

    For more information about assistance on metropolitan services, visit the Transperth website.

    For regional passengers

    Each of Transwa's road coaches has six seats that can be removed to accommodate two wheelchairs. The coaches also have a wheelchair lift, and wheelchairs can be safely fixed to the floor so that the passenger need not shift into a seat.

    There’s also an audio loop (a localised transmission that can be picked up by hearing aids) and a ‘kneeling’ function that lowers the body of the coach by about 120 mm to aid disabled access.

    Features to help the visually impaired include raised numbering on the seats, yellow handrails and high-contrasting strips on the steps.

    The Prospector and AvonLink trains have wheelchair access (via powered ramps), specially-designed toilets, special areas for wheelchairs, audio loops in the passenger compartments, and Braille and tactile signage throughout the railcars.

    Accessible stations are located on the Kalgoorlie and Bunbury lines as strategic locations and provide a level-entry point between the platform and railcar for passengers.

    Low-floor accessible buses have been transferred to regional towns under the TransRegional fleet. Accessible bus stops have also been introduced to regional towns as part of the Regional Bus Stop Accessibility Program.

    For more information about assistance on regional services, visit the Transwa website or TransRegional website.



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