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Service and Financial Achievements

During the financial year 2010-11, the PTA has delivered public transport services to the people of Western Australia worth $1003.7 million. The graph below shows how these funds were spent across each service. Refer to the individual sections of Review of Performance by mode for further details on expenditure by services. Total revenue and funding received during the year amounted to $965.7m.
Expenditure by Service

Expenditure by Service

Total Expenditure by Type

Total Expenditure by Type

Revenue and Funding Sources

Revenue and Funding Sources

Financial Targets: Actuals compared to budget targets

The following table provides a comparison of the financial targets and outcomes against criteria included in the Resource Agreement between the Chief Executive Officer, Minister for Transport and the Treasurer.

  2010-11 Target (1)
$’000
2010-11 Actual
$’000
Variation (2)
$’000
 
Total cost of services 929,594 1,003,704 (74,110) Note 2.1
Net cost of services 724,951 772,404 (47,453) Note 2.2
Total Equity 3,456,378 4,588,178 ( 1,131,800) Note 2.3
Net increase/(decrease) in cash held 20,713 40,792 (20,079) Note 2.4
 

Number of FTE’s

Number of FTE’s

Number of FTE’s

 
Approved Full Time equivalent 1,474 1,444 30 Note 2.5

Notes

  1. As specified in the 2010-11 Budget statements
  2. Explanation of variations:

    (2.1) Increase in Total Cost of Services reflects Cabinet and EERC Budget approvals during 2010-11, the increase is mainly due to depreciation cost following the revaluation of the rail freight network ($75.6 million).

    (2.2) Increase in Net Cost of Services reflects increases in Total Cost of Services offset by a $26.7 million increase in revenue, mainly due to:

    • Fare revenue $13.6 million;
    • Rental revenue $2.6 million;
    • Revenue from external works and interest $3.0 million;
    • Revenue from Department of Education for services to Intensive English Language centres $2.6 million;
    • Revenue from infringements, service contributions and advertising $4.1 million.

    (2.3) The variation is mainly due to a revaluation of freight network infrastructure in 2009-10.

    (2.4) The increase in cash held is mainly due to cash balances held:

    • for increased provisions on the balance sheet $10.0 million;
    • for funding of asset investment in later years $10.6 million.

    (2.5) The variation to the approved FTE staff level is mainly due to the difficulty in recruiting Transit Officers. Train security was maintained by use of CCTV and contracted security services.

Summary of Key Performance Indicators: Actual compared to budget targets

  2010-11
Target
2010-11
Actual
Variation
Outcome: Accessible, Reliable and Safe Public Transport System
     
Key Effectiveness Indicators
     
Use of public transport - passengers per service kilometre:
     
  • metropolitan bus services
1.43 1.43 0.00
  • metropolitan train services
3.85 4.11 0.26
  • metropolitan ferry services
14.16 13.64 (0.52)
  • regional bus services
0.872 0.850 (0.022)
  • country passenger rail services
0.230 0.235 0.005
  • country passenger road coach services
0.070 0.066 (0.004)
Accessible Public Transport:
     
The proportion of street addresses within the Perth Public Transport Area which are within 500 metres of a Transperth stop providing an acceptable level of service 81.0% 83.8% 2.8%
       
Metropolitan and regional passenger services reliability:
     
  • bus services within four minutes of scheduled time
85.0% 85.1% 0.1%
  • train arriving within four minutes of scheduled time
95.0% 95.7% 0.7%
  • ferries arriving within three minutes of scheduled time
98.0% 99.2% 1.2%
Country passenger rail and road coach services reliability:
     
  • Prospector arriving within 15 minutes of scheduled time (a)
90% 75% (15%)
  • Australind arriving within 10 minutes of scheduled time
90% 95% 5%
  • MerredinLink arriving within 10 minutes of scheduled time
95% 92% (3%)
  • AvonLink arriving within 10 minutes of scheduled time
95% 98% 3%
  • Road Coaches arriving within 10 minutes of scheduled time
95% 98% 3%
       
Regional School Bus Services reliability:
     
  • drop off no less than 10 minutes before the school starts and pick up within 10 minutes of school ending
97% 99% 2%
Level of overall customer satisfaction - customer satisfaction index:
     
  • metropolitan bus services
83% 82% (1%)
  • metropolitan train services
90% 88% (2%)
  • metropolitan ferry services
98% 96% (2%)
  • country passenger rail and road coach services
92% 90% (2%)
Customer perception of safety - independent external surveys:
     
  • train station - daytime
96% 99% 3%
  • on-board train - daytime
97% 98% 1%
  • train station - night-time
65% 72% 7%
  • on-board train - night-time
75% 76% 1%
  • bus station - daytime
97% 97% 0%
  • on-board bus - daytime
98% 99% 1%
  • bus station - night-time
68% 73% 5%
  • on-board bus - night-time
82% 82% 0%
       
Level of notifiable safety occurrences - notifiable occurrences:
     
  • Category A: occurrences per million passenger boardings (b)
0.25 0.19 (0.06)
  • Category A: occurrences per million train kilometres (b)
0.90 0.69 (0.21)
  • Category B: occurrences per million passenger boardings
9.00 6.63 (2.37)
  • Category B: occurrences per million train kilometres
32.80 24.69 (8.11)
  • Regional School Bus Services: notifiable occurrences (accidents) reported each school year (c)
13 19 6
Outcome: Protection of the long-term functionality of the rail corridor and railway infrastructure:
     
  • Number of lease breaches
Nil Nil Nil
Key Efficiency Indicators
     
Service 1: Metropolitan and Regional Passenger Services
     
Average cost per passenger kilometre      
  • Transperth bus operations
$0.81 $0.83 $0.02
  • Transperth Train Operations (d)
$0.43 $0.40 ($0.03)
  • Transperth ferry operations
$1.15 $1.15 $0.00
Average cost per 1,000 place kilometres      
  • Regional bus services (e)
$78.33 $80.91 $2.58
Total passenger place kilometres (millions)      
  • Regional bus services
194.10 190.90 (3.20)
       
Service 2: Country Passenger Rail and Road Coach Services
     
Average cost per passenger kilometre      
  • Transwa rail
$ 0.48 $0.43 ($0.05)
  • Transwa road coaches
$ 0.24 $0.22 ($0.02)
Service 3: Regional School Bus Services
     
Average cost per contracted kilometre: School Bus Services $3.56 $3.39 ($0.17)
       
Service 4: Rail Corridor and Residual Freight Issues
     
Total cost of managing the rail freight corridor and residual freight issues (f) $31,643,000 $100,346,000 $68,703,000

Note: For more explanations on the variation, please refer to the section Audited Key Performance Indicators.

  1. The Prospector OTR result was below target as a result of disruptions in services due to track repairs, speed restrictions, signal failures and train crossing delays due to increased traffic.
  2. Category ‘A’ incidents per million passenger boardings and per million train kilometres were 25.55% and 23.03% lower than target.
  3. Regional School Bus Services notifiable occurrences were above target; approximately 68.42% of the accident cases occurred through no fault of the school bus driver. No fatalities or serious injuries were recorded.
  4. The Transperth Train services cost per passenger kilometre in 2010-11 was 6.81% below target mainly due to the 5.68% increase in passenger kilometres compared to the previous year.
  5. The average cost per 1000 place kilometres for regional bus services was above target by 3.29%, due to the additional maintenance costs incurred by intra-town services and the costs associated with the reinstatement of the Kalbarri and Monkey Mia feeder services
  6. The cost of managing the rail corridor and residual freight issues was significantly higher than target and the previous year’s result following the revaluation of the freight network which increased depreciation costs significantly by $76 million.