PTA at a glance

• Transperth total boardings up 3.3 per cent to 135.975 million; Transwa down 2.1 per cent to 446,637; and 26,600 students carried by School Bus Services each day.
• Passenger Satisfaction Monitor (PSM) showed 84.4 per cent of Transperth customers and 90 per cent of Transwa customers are happy with the overall quality of services.
• 1470 people employed as at June 30.
• More than 1900 new car parking bays built at stations on the Mandurah and Joondalup lines.
• Completed installation of UPS (uninterrupted power supply) across the network.
• Contract signed for supply of a minimum 650 new buses over 10 years from July 2011 - prototype delivered just before balance date.
• Total Transperth expenditure rose 5.9 per cent to $731.8 million; fare revenue rose 10 per cent to $155.9m.
• SmartRider share of all fare-paying trips at 70.4 per cent; customer satisfaction percentage mid-high 90s; Kalgoorlie and Busselton become the third and fourth regional towns to get SmartRider.
• 588 "orange" school buses (67 per cent of contracted fleet) now have seat belts and 712 (81 per cent) have air conditioning.
• Seniors and pensioners took 7.642 million free off-peak journeys. Take-up of this scheme, introduced in early 2009, is growing faster than overall patronage.
• Regional bus replacement program continued to cut the age of the regional fleet, improve its amenity (air conditioning) and ensure compliance with Federal disability standards.
• Daytime safety perceptions of Transperth services were in the high 90s (per cent)on board and at the stop or station. The night figures all improved, to 82 (bus) and 76 per cent (train) on board and the low 70s (per cent) at the stop/station.
• EDI Rail-Bombardier Transportation (Maintenance) Pty Ltd selected as preferred tenderer for a major, long-term railcar maintenance and cleaning contract.
• Completed development of Edgewater Station, Mirrabooka bus station and upgraded facilities at Kalgoorlie Station.
• Started work on a new, state-of-the-art Central Monitoring Room.

To the Hon. Troy Buswell MLA

Minister for Transport

In accordance with Section 61 of the Financial Management Act 2006, I submit for your information and presentation to Parliament the Annual Report of the Public Transport authority of Western Australia for the year ended 30 June 2011. The report has been prepared in accordance with the provisions of the Financial Management Act 2006.

Reece Waldock
Chief Executive Officer