Glossary of terms

ALDP
Accelerated Leadership Development Program
ARA
Australasian Railway Association
ASL
Acceptable Service Level
CAT
Central Area Transit
CIS
Customer Information System
CNG
Compressed Natural Gas
CRM
Composite Rate Model
CUC
Capital User Charge
DAIP
Disability Access and Inclusion Plan
ECU
Edith Cowan University
EGR
Eastern Goldfields Railway
FTZ
Free Transit Zone
GPS
Global Positioning System
HSE
Health, Safety and Environment
LTI
Lost Time Injury
N&I
Network and Infrastructure (PTA division)
NMR
New MetroRail (former PTA division)
OPSSC
Office of the Public Sector Standards Commissioner
ORS
Office of Rail Safety
OSH
Occupational Safety and Health
OTR
On-time running
PDP
Performance and Development Plan
POD
People and Organisational Development (PTA division)
PSA
Property Street Addresses
PSM
Passenger Satisfaction Monitor
PTA
Public Transport Authority of Western Australia
QEII
Queen Elizabeth II Medical Centre
RAPID
Recording and Passenger Dissemination System
RCCTS
Rockingham City Centre Transit System
RTO
Registered Training Organisation
SBS
School Bus Services (PTA branch)
STAR
Stop Think Assess Respond
TOD
Transit Oriented Development
TRIS
Transperth Route Information System
TTO
Transperth Train Operations (PTA division)
TVM
Ticket-Vending Machine
UWA
University of Western Australia
WAGRC
West Australian Government Railways Commission (PTA predecessor)
WAP
Wireless Application Protocol
Acceptable Service Level (ASL)
Is defined as an hourly service during the day with at least three trips, i.e. at 20-minute intervals, in the peak flow direction in the morning and afternoon peaks.
Category A
Incident causing serious injury, death, or significant damage.
Category B
Incident that may have the potential to cause a serious accident.
Circle Route
A high-frequency bus service connecting major shopping centres, universities, schools and colleges.
Fare-paying boardings
Covers only those people, standard fare or concession, who pay (either by tagging on or by the purchase of a cash ticket) as they enter the system.
Initial boardings
Fare-paying boardings, plus free travel on passes, free travel on CAT services in Perth, Fremantle and Joondalup and free travel on services within the Perth FTZ.
Passenger place kilometres
The average seat capacity multiplied by the kilometres travelled while in service.
Service kilometres
The kilometres travelled while in service.
Total boardings
Fare-paying boardings, plus free travel on passes, free travel on CAT services in Perth, Fremantle and Joondalup and free travel on services within the Perth FTZ, plus transfers between services.