Audited Key Performance Indicators
To make its contribution to the Government’s goal, ‘To enhance the quality of life and wellbeing of all people throughout Western Australia’, the PTA has adopted two outcomes:
- Accessible, reliable and safe public transport system
- Protection of the long-term functionality of the rail corridor and railway infrastructure
It aims to achieve the first of these outcomes through the:
- Metropolitan and Regional Passenger Services - these include
- Perth Metropolitan Train, Bus and Ferry Services of Transperth; and
- Regional Town Bus Services;
- Country Passenger Rail and Road Coach Services of Transwa; and
- Regional School Bus Services
The indicators of success in achieving this outcome and running these services are based on the use of public transport, accessibility, reliability, customer satisfaction, safety and cost efficiency.
The PTA aims to achieve the second outcome - protection of the long-term functionality of the freight rail corridor and railway infrastructure - through its quality management of the rail corridor and residual issues for the rail freight operations which were leased to private sector operators in 2000.
Links to the Government Strategic Goal
The links to the Government Strategic Goal are presented in the table below:
| Government Strategic Goal | PTA Outcomes | Services |
|---|---|---|
| To enhance the quality of life and wellbeing of all people throughout Western Australia. | Accessible, reliable and safe public transport system |
1. Metropolitan and regional passenger services 2. Country passenger rail and road coach services 3. Regional school bus services |
| Protection of the long term functionality of the rail corridor and railway infrastructure |
4. Rail corridor and residual freight issues management |