Fulfilling the Government’s Vision for Western Australia


The Public Transport Authority (PTA) is required to demonstrate in its annual report that it contributes to the State Government achieving its vision for Western Australia. The vision is set out in the 2003 document Better Planning: Better Services which establishes strategic outcome goals under the five headings:

  1. People and Communities
  2. The Economy
  3. The Environment
  4. The Regions
  5. Governance

In this report, the PTA fulfils this reporting obligation by identifying the relevant strategic outcomes and the contribution the PTA has made to them in 2005/06 through:

  • Operational reports which show the effectiveness and efficiency of the PTA’s transport services
  • A Better Planning: Better Services report
  • Audited key performance indicator report
  • Audited financial report

Measuring Effectiveness and Efficiency

To make its contribution to the Government’s vision for Western Australia, the PTA has adopted two outcomes:

  1. Accessible, reliable and safe public transport system
  2. Protection of the long-term functionality of the railway corridor and railway infrastructure

The PTA’s indicators of success in achieving the first of these outcomes are based on patronage, accessibility, reliability, customer satisfaction, safety and costefficiency.

Its indicators of success in achieving the second of these outcomes are based on quality management of the railway corridor and residual issues of the rail freight network, which was leased to private sector operators in 2000.

The Organisation


The Public Transport Authority is responsible for the following transport services in Western Australia:

  • rail, bus and ferry services in the metropolitan
    area under the brand Transperth;
  • public transport services in regional centres;
  • road coach and rail passenger services to regional
    areas under the brand Transwa; and
  • school buses.

In addition to these transport services, it is responsible for designing and building transport infrastructure, principally through its entity New MetroRail which is extending the Perth metropolitan rail network, and for protecting the long-term viability of Western Australia’s freight rail corridor and infrastructure.

Purpose

To increase the use of public transport through the provision of customer-focused, safe and cost-effective passenger transport services.

Aim

To make public transport an attractive and sustainable choice for connecting people and places.

Values

We:

  • value and respect our customers, suppliers and each other;
  • are committed to safety;
  • encourage each other to reach our full potential;
  • are honest and exhibit high levels of integrity,
  • openness and ethical behaviour;
  • recognise and reward achievement, initiative and innovation;
  • strive for continuous improvement in everything we do; and
  • are environmentally responsible.