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Contents

 

 

Better Planning: Better Services

Governance

 

Goal 5: To govern for all Western Australians in an open, effective and efficient manner that also ensures a sustainable future

 

Strategic Outcomes relevant to the PTA

 

Government Strategic Outcome

Applicable PTA Outcome*
Significant Developments in 2004/05
1. Co-ordinated, integrated high quality service delivery to the community
4

The PTA continued to provide an integrated bus, train and ferry service in the metropolitan area and in regional towns as well as school bus services.

3. Whole of Government approaches to planning, decision making and resource allocation
6

The PTA Corporate Plan was developed to incorporate the State Government’s Better Planning: Better Services strategic goals, Government priorities and portfolio directions.

7. Increased use of Information Communications and Technology to provide better services to the community
6

The PTA embraced the internet for communication of service and organisational information to the community.Transperth passengers were able to plan their journeys using an interactive journey planning website and be kept up to date on service improvements and changes through TravelEasy email service.

The PTA worked to maximise accessibility to information on its web sites by people with visual impairment including through the greater use of html. (This annual report is thus presented in both html and downloadable pdf formats.)

10. An efficient Government sector that provides value for money service delivery
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The PTA continued to provide the State’s metropolitan and regional public transport through competitively tendered, value for money, contracts, and its own professional staff recruited and trained to deliver quality customer services.
13. Appropriate and competitive pricing regimes for public goods and services
5

The Government continued to maintain public transport fares at an affordable level by restricting fare increases to the change in CPI.

Transwa fares are established by the State Government to ensure affordability for regional West Australians.

 

     
 
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