The PTA continued to develop relationships with Disability Support Agencies to provide work trial placements.

Cross-cultural awareness training was provided for front-line staff, including Transit Guards, to equip them with the skills and knowledge necessary to work and effectively communicate in a socially diverse environment.

Diversity awareness training was provided for managers/supervisors.

The PTA continued its Graduate Program for recently qualified graduates across a range of technical and non-technical disciplines.

Vacation employment for engineering students was provided over the summer break.

Student internship was established to undertake a Transit Guard cultural study.

A number of positions were identified as suitable for implementation of traineeships.

Apprenticeship opportunities were created and work experience for pre-apprentices were trialled.