Fulfilling the Government’s Vision for Western Australia
The Public Transport Authority (PTA) is required to demonstrate in its annual report that it contributes to the State Government’s vision for Western Australia: “The best opportunities for current and future generations”. The vision is set out in the September 2006 document Better Planning: Better Futures which establishes strategic outcome goals under the five headings:
Better Services
Jobs and Economic Development
Lifestyle and the Environment
Regional Development
Governance and Public Sector Improvement
In this report, the PTA fulfils this reporting obligation by identifying the relevant strategic outcomes and the contribution the PTA has made to them in 2006/07 through:
- Operational reports which show the effectiveness and efficiency of the PTA’s transport services - click here
- Compliance Reports - click here
- Audited key performance indicators report - click here
- Audited financial report - click here
Measuring Effectiveness and Efficiency
To make its contribution to the Government’s vision for Western Australia, the PTA has adopted two outcomes:
- Accessible, reliable and safe public transport system
- Protection of the long-term functionality of the railway corridor and railway infrastructure
The PTA’s indicators of success in achieving the first of these outcomes are based on patronage and service provision, accessibility, reliability, customer satisfaction, safety and cost-efficiency.
Its indicators of success in achieving the second of these outcomes are based on quality management of the railway corridor and residual issues of the rail freight network. Note that the rail freight network was leased to private sector operators in 2000.
The Organisation
The Public Transport Authority is responsible for the following transport services in Western Australia:
- rail, bus and ferry services in the
metropolitan area under the Transperth
brand; - public transport services in regional centres;
- road coach and rail passenger services to
regional areas under the Transwa
brand; and
- school buses.
In addition to these transport services, it is responsible for designing and building transport infrastructure, principally through its entity New MetroRail which is extending the Perth metropolitan rail network, and for protecting the long-term viability of Western Australia’s freight rail corridor and infrastructure.
The PTA’s Purpose
To increase the use of public transport through the provision of customer-focused, safe and cost-effective passenger transport services.
The PTA’s Aim
To make public transport an attractive and sustainable choice for connecting people and places.
The PTA’s values
The people of the PTA:
- value and respect customers, suppliers and each other;
- are committed to safety;
- encourage each other to reach their full potential;
- are honest and exhibit high levels of integrity, openness and ethical behaviour;
- recognise and reward achievement, initiative and innovation;
- strive for continuous improvement in everything they do; and
- are environmentally responsible.