Supporting Our Community

Boardings

Transperth total boardings up six per cent to 144.13 million.
Transwa total boardings up 0.7 per cent to 449,804.
28,800 students carried by School Bus Services each day.
SmartRider share of all fare-paying trips at 71.2 per cent.
There was an 8.5 per cent increase in Transperth bus service kilometres, reflecting the first instalment of a substantial five-year boost in operational funding.

Passenger Satisfaction

Passenger Satisfaction Monitor showed 85.5 per cent of Transperth customers and 90 per cent of Transwa customers are happy with the overall quality of services.
Customer satisfaction percentage for SmartRider in mid-high 90s.

Expenditure/Revenue

Transperth expenditure rose 6.5 per cent to $779.2m and fare revenue rose 13 per cent to $176.1m.
Transwa expenditure rose 0.6 per cent to $46.51m and fare revenue rose 7.2 per cent to $11.22m.
Bus service kilometres (operational funding) increased 8.5 per cent to 58.09m.

New Facilities

More than 2600 new car parking bays built at stations on the Mandurah and Joondalup lines.
Deliveries started of new environmentally-friendly Volvo buses under the new 10-year contract.
Completed construction of a new Central Monitoring Room, to incorporate bus operations as well as rail, and a Video Surveillance Office.

Upgrades/Maintenance

716 “orange” school buses (77 per cent of contracted fleet) now have seat belts and 815 (88 per cent) have air conditioning.

Green

Transperth’s online greenhouse gas savings calculator uses travel information to calculate greenhouse gas savings when using public transport instead of a private vehicle.

Charity

More than $120,000 raised by the PTA and its employees for charity

Employees

1462 people employed as at June 30.

To the Hon. Troy Buswell MLA

Minister for Transport

In accordance with Section 63 of the Financial Management Act 2006, I submit for your information and presentation to Parliament the Annual Report of the Public Transport Authority of Western Australia for the year ended 30 June 2012. The Annual Report has been prepared in accordance with the provisions of the Financial Management Act 2006.

Reece Waldock